Appointments


THE SURGERY OPERATES AN APPOINTMENT SYSTEM

Patients can see the doctor of their choice by making an appointment, by telephone, on-line or by calling at the surgery. Appointment times: 9.00 - 11.00am and 2.30pm – 4.00pm.

The table below indicates when a DOCTOR is routinely available for an appointment,

Willow Medical Practice West Belfast AM PM Willow Medical Practice North Belfast AM PM
Monday 9.00 – 11.00 2.30 – 4.00 Monday 9.00 – 11.00 2.30 – 4.00
Tuesday 2.30 – 4.00 Tuesday 9.00 – 11.00
Wednesday 9.00 – 11.00 2.30 – 4.00 Wednesday 9.00 – 11.00
Thursday 9.00 – 11.00 2.30 – 4.00 Thursday 9.00 – 11.00 CLOSED
Friday 9.00 – 11.00 Friday 2.30 – 4.00

The table below indicates when a NURSE is routinely available for an appointment.

Willow Medical Practice West Belfast AM PM Willow Medical Practice North Belfast AM PM
Monday 9.00 – 11.30 2.00 – 4.20 Monday 9.00 – 11.00  
Tuesday 2.00 – 4.20 Tuesday   2.00 - 4.30
Wednesday 9.00 – 11.30   Wednesday   2.00 - 4.20
Thursday   2.00 – 4.20 Thursday 9.00 – 11.30 CLOSED
Friday 9.00 – 11.30 Friday 2.00 – 4.20
URGENT APPOINTMENTS

If you become urgently unwell and need to see a doctor please contact the surgery at 9.00am. Children that become urgently unwell will always be seen.

TELEPHONE ADVICE

It may not always be necessary to see a doctor as some problems can be dealt with over the phone. If you wish to speak with a doctor please contact the surgery before 11.00am and the doctor will return your call later that day when time allows.

HOME VISITS

Patients are expected to attend the surgery for consultation wherever possible. If you are too unwell to come to the surgery you must phone the surgery by 11.00am to request a home visit. The receptionist will ask for details that will be passed to the doctor to help them assess the urgency of the case.

There is no “right” to demand a home visit.

Please remember that six patients may be seen at the surgery in the time that it takes for one home visit.

Cancel Appointments

If you no longer need an appointment that you have made, you should cancel it as soon as possible. You can cancel an appointment in person, by phone, on-line or by texting 07948 251086 or 07982 417865